This privacy policy is an electronic record that is formed as per the provisions of the Information Technology Act, 2000 and the rules and regulations framed there under. It does not use any physical electronic or digital signatures and can be written or typed.
This privacy policy is a legal contract between you and the company. The terms of this policy shall come into force once you register on the website as described hereunder and shall apply to your usage of the services, between you and the company. This document is published and interpreted as per the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.
It’s important that you read and understand this privacy policy carefully. However, the account application on the page implies your consent to the stated policy by checking the relevant box, acknowledging the understanding and consent to the policy. In the case of non-acceptance of the terms mentioned in this policy, one must refrain from accepting this policy and using our services. By accepting, you hereby grant your unequivocal consent to our company, under section 10 of the Information Technology Act, 2000 and other relevant rules or regulations.
Your provision of your information or your use of the services on the website, you acknowledge your consent to the collection, storage, processing disclosure and/or transfer of your personal information (as hereinafter defined), sensitive personal information (as hereinafter defined), and non-personal information (as hereinafter defined) to our company as provided under this privacy policy. You further agree that such activities will not prejudice you or any other person any loss or wrongful gain.
Our company and any company, organization, or other legal body and/or person directly or indirectly controlled by, controlling, or under common control with our company respects the privacy of data and information of Website users (including account and/or customer, registered or non- registered users availing, offering or utilizing companying services on Website and/or any other person or legal entity doing business with Website.
This Privacy Policy is an agreement between you and the company affiliate to which the company belongs to and through which you interact with the company. This Privacy Policy should be read in conjunction with the specific terms of use/other terms and conditions governing the particular company and the nature of its business.
Purpose
This company has provided this Privacy Policy to inform you about:
- The sort of data or information which you disclose to this website or which you offer to website, and which is gathered by our company from you.
- About the specific uses of the data or information that is collected.
- Image analysis and policies on information security at Website.
- Including detail concerning company practices as to the communication, sharing or transferring of your data or information to third parties.
Amendments
Thirdly, it is noteworthy that this Privacy Policy may be changed or supplemented in some or all its parts. We will provide you with any changes or updates that the privacy policy might undergo as required by the law.
Sensitive Permissions
The information or data that you provide to us or which is obtained by us from you might be classified into “Personal Information,” “Sensitive Personal Information For Android App and website,” and “Non- Personal Information.”
Personal Information
Personal Information is data that can identify you as an individual either directly or indirectly; it entails facts that can be attributed to an individual. For the purposes of this Privacy Policy, Personal Information includes:
- Permissions like location, Notifications, Phone, Camera, Contacts, SMS or call log, upload Photos.
- Your date of birth.
- Your Gender and marital status.
- Your occupation.
- Your IP address.
- The specific label of the device, through which it is given the access to the site or the use of the services offered by Website.
- Any information that you give to us at the time of registration of our website excluding the SPI data information.
- Information that you provide to meet the KYC requirements internally or externally or to meet legal requirements.
- Information you have opted to upload, synchronize, or import this includes phone status and identity, contacts, calendar, camera, microphone, or messaging system in addition to third-party information that became available during your use of the website with your consent.
We collect Personal Information in various ways, including but not limited to
- used when you register as a user on the company’s website.
- Should be used when registering as a merchant on our company’s website.
- should be used when registering as a vendor on our company’s website.
- In the following circumstances whenever you enter into other services available on our website like when you filled questionnaires or subscribed on for contests, if you contacted company’s customer service or write to them, phoning, emailing, or even writing a feedback/review on services or products on the website.
- Whenever you enter dealings or try to deal on our website.
- All other dealings that occurs with company’s Website.
We may also collect personal information about you indirectly from third parties including through social media platforms, commercial data providers and partners.
Transaction information
For this purpose, we obtain data on your financial transactions for the purpose of completing and delivering the requested services. This is the details regarding the amount of money transferred, the account details of the recipient and your previous transactions.
Device information
We use cookies to recognize your device, improve our website’s performance and serve your preferences.
Purpose of collecting, using, storing and processing Your Personal Information/Non-Personal Information/Sensitive Personal Information
It is also important to note that our company has sovereignty rights in the power to collect, use, store, process and disclose your Personal Information, Non-Personal Information, and Sensitive Personal Information for any purposes allowable under the consent from you.
Sharing of information
We may share your information with third parties under the following circumstances:
- It is also important for you to know that we may share information with third party service providers with whom we may be geographically linked on the internet for the operation of our website.
- Another type of sharing may occur when we have a legal basis for doing so.
- However, in case of merger & acquisition or disposal of business/operations/ assets selling.
Non personal information
Besides Personal Information and Sensitive Personal Information, we also shall receive Non-Personal Information in connection with your use of our website.
Storage and Processing of Your Personal Information/Non-Personal Information/Sensitive Personal Information
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Security and Data Retention
Ensuring the security of your Personal Information and Sensitive Personal Information is our highest priority.
Deletion of Company’s Account
When your account deletion request is received, company will immediately cease to collect, store, and process your personal information.
Merchant Onboarding and Compliance Guidelines
Your onboarding with our company will follow Merchant Onboarding and Know Your Customer Policy.
Refund Policy
Once a payment is made for a recharge or bill payment through Fibepe, it is non-refundable.
Electronic Communication
When you voluntarily send us electronic mail / fill up the form, we will keep a record of this information.